How do you answer the phone?

Communication is at the core of every personal moment, experience, transaction and interaction.  Whether you are engaged in self-talk or presenting to a large audience, your word choices will have a significant impact on the results you achieve; and help you create a culture of confidence.

A simple example of creating a culture of confidence is in the way you answer the phone in business.

Last week I needed to confirm an important meeting with a client.  The young lady that answered the phone was speaking so quickly, I was unable to catch her name.  This happens far too many times in business.

Taking your time to communicate will help to create that culture of confidence in you for your potential client.

So, when answering the phone, pause, smile, and answer in an enunciating way.  Imagine you are on the other end of the line, and the connection may be poor, and you only have one shot of getting your message across.  Take your time and enunciate.

Something to think about.  Your comments are welcome.